Paytm Customer Care Number

Paytm is an Indian digital wallet and e-commerce payment system that enables users to send money online, pay bills, and recharge their mobile phones. Millions of customers rely on the Paytm App for their daily transactions thus making it a household name in India.

With such a huge user base, Paytm needs to provide quality customer care services they do it very well. In this article, we will discuss everything you need to know about Paytm customer care numbers.

Overview of Paytm Customer Care

Paytm has a robust customer support system with many ways to get in touch with them. Customer service support is available on the phone, email, social media, and in-app chat. To aid consumers in finding answers to their questions and queries, Paytm has also introduced a virtual assistant called Paytm Care.

Customers can contact Paytm customer care for their questions and queries around the day. The organization is well known for its timely and effective customer care services. The customer service professionals are skilled in handling difficult problems.

How to Contact Paytm Customer Care

Paytm offers multiple channels of communication to reach their customer care team. Here are the various ways to contact Paytm customer care.

  • Paytm App: You can contact with Paytm customer support team using the in-app chat feature in the mobile application. To use this feature, open the Paytm app, go to the ‘Profile’ section, and click on the ’24×7 Help’ option. Now you can find your queries and communicate with the customer care representative.
  • Phone: You can also contact Paytm customer care by dialing their toll-free number on your mobile phone. The toll-free number of Paytm customer care is 0120-3888-3888. The customer care team is available 24*7 all over the day.
  • Email: If you prefer to contact customer care via email, you can send an email to The customer care team will respond to your email within 24-48 hours.
  • Social Media: Social media platforms like Facebook, Twitter, and Instagram are also a good way to communicate with the Paytm support team. Paytm has an active presence on social media platforms, so you can reach out to the customer care team by sending a direct message on these platforms.

Common Queries Resolved by Paytm Customer Care

Paytm customer support team can help you with a wide range of questions and queries. Here are some common examples of queries that can be resolved by the Paytm support team.

  • Payment-related Queries: Paytm customer care can assist users with payment-related queries such as failed transactions, refunds, and payment status.
  • Account-related Queries: Users can reach out to customer care for account-related queries such as account activation, password reset, and account closure.
  • Offers and Promotions: Paytm customer care can assist users with queries related to offers and promotions such as cashback offers and discount coupons.
  • Recharges and Bill Payments: Customer care can assist users with recharges and bill payments for mobile, DTH, and utility bills.
  • Money Transfer: Money transfer-related queries like UPI transactions, wallet-to-wallet transfers, and bank transfers can be handled with the help of the support team.
  • Fraudulent Activities: If a customer feels some fraudulent activities on the mobile app, they can contact the support team.
  • Technical Issues: If you feel some technical errors in the Paytm app, you can contact the Paytm customer support team.
  • KYC and Verification: KYC-related queries can also be handled by Paytm Customer Care.

Paytm Customer Care Number and Email Id

You can communicate with Paytm customer care from 10 A.M. to 8 P.M.

For Contact Queries
Privacy and Security
Partners Queries

Paytm Customer Care Number

Bank, Wallet & Payments0120-4456-456
Paytm Mall Shopping Orders0120-4606060
Travel and Hotels0120-4880-880

Paytm Customer Care Number and Address – Headquarters

Paytm, a leading digital payment and financial services company in India, has its headquarters located in Noida, Uttar Pradesh. It is the central hub from where Paytm manages its operations and business activities. The precise address of their corporate office is mentioned below.

Skymark One,
Shop No.1, Ground Floor, Tower-D,
Plot No. H-10B, Sector 98, Noida, UP-201301

Phone: +91-120- 4770770
Fax: +91-120- 4770771

To reach out to Paytm customer care for any queries or assistance, individuals can call their 24/7 helpline number, 0120-38883888.

Paytm Customer Care Number and Address – Mumbai

One97 Communications Ltd,
IV Floor, Enterprise Centre,
Domestic Airport,
Vile Parle East,
Mumbai – 400 099
Paytm Customer Care: 0120-38883888

Paytm Customer Care Number and Address – Bangalore

One97 Communications Ltd,
144/533, 2nd floor, 22nd main,
150 Feet Ring Road,
HSR Layout 1st Sector (AGARA),
Bangalore – 560102
Paytm Customer Care Number Toll-Free: 0120-38883888

Paytm Customer Care Number and Address – Chennai

One97 Communications Ltd,
II Floor, Balammal Building,
No 33, Burkit Road, T Nagar,
Chennai – 600 017,
Paytm Customer Care Number Toll-Free 0120-38883888

Paytm Customer Care Number and Address – Kolkata

One97 Communications Ltd,
6th Floor, Eco Station, BP 07,
Salt Lake, Sec-5,
Paytm Customer Care Number Toll-Free: 0120-38883888

Paytm Payment Bank Customer Care Number

To get in touch with the customer support team of Paytm Payment Bank, you can dial the toll-free number 0120-4456-456. This number will enable you to connect with a representative who will assist you with any queries or concerns you may have.

In addition, you can also access the “Help & Support” section of their website or mobile app to seek assistance from their customer service team.

Paytm Payment Bank Office Address

Delhi Address136, 1st Floor,
Devika Tower,
Nehru Place, New Delhi 110019
CIN: U65999DL2016PLC304713
Corporate AddressV.J. Business Towers,
Sector 125, Noida, Uttar Pradesh
Phone: 0120-4818901
Travel and HotelsSkymark One,
Shop No.1, Ground Floor,
Tower- D, Plot No. H – 10B,
Sector 98, Noida, UP – 201301

Paytm Fastag Customer Care Number

If you need assistance with your Paytm Fastag account, you can get in touch with the company’s customer care team at 1800-102-4210.

This is a toll-free number that is available round the clock to assist customers with their queries related to their account balance, recharge, or any other issues they may be experiencing. To reach out for support, you can also access Paytm’s customer care services via their mobile app or website.

Remember that these services are always available to provide you with the necessary help you require to use your Paytm Fastag account efficiently.

Paytm Personal Loan
HDFC Customer Care Number
All About Home Loan With HDFC Bank


Paytm customer care is very important for serving this company. With millions of users relying on the platform for their daily transactions, Paytm must provide quality customer care services.

The company’s customer care team is available 24/7 and is capable of resolving a wide range of queries and concerns. Users can contact customer care via phone, email, in-app chat, and social media. Paytm has also launched a virtual assistant called Paytm Care to assist users with their queries.

When contacting customer care, users should keep their transaction details handy, be clear and concise, use the right channel, be patient, and verify the authenticity of the representative.

Jony Baku
Administrator at Finance Expert | Finance Expert

Hello friends, I am Jony Baku and a resident of Haryana, India. I took my first step into the blogging world in 2019 and since then I have been trying to contribute in this field. I love writing and reading articles, that's why I try hard to write my articles as best as possible.

4 thoughts on “Paytm Customer Care Number”

Leave a Comment